Privacy policy

1. Introduction

K-ZONE STUDIO ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website (kzonestudio.com), our Online Store, and our SHOP & SHIP services (Buy For Me / Ship For Me).

By using our website and services, you acknowledge that you have read and agreed to this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

  • Name, email address, phone number, date of birth, gender, and shipping/billing address when you create an account or place an order.
  • Payment information (credit card, PayPal, etc.) processed securely through our third-party payment providers. We do not store your full card number on our servers.
  • Social media login information: If you log in using a third-party account (e.g., Google, Facebook, Apple), we receive basic profile information provided by that platform.
  • Messages, inquiries, or feedback submitted through our contact forms, email, or customer support channels.
  • Customs-related information (e.g., ID or tax identification numbers) when required for international shipments through our SHOP & SHIP services.

Information collected automatically:

  • Device information (browser type, operating system, device type, screen resolution).
  • IP address and approximate geographic location based on IP and device settings.
  • Log and usage data (pages visited, time spent, click patterns, access times) collected through cookies and similar technologies.
  • Referral source (how you arrived at our website).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including Online Store purchases and SHOP & SHIP service requests.
  • To communicate with you regarding order status, shipping updates, and customer support inquiries.
  • To process payments securely through our third-party payment providers.
  • To comply with customs and international shipping regulations when using our Buy For Me and Ship For Me services.
  • To improve our website, services, and overall user experience.
  • To send promotional communications (only with your consent; you may opt out at any time).
  • To detect, prevent, and address fraud, security issues, or technical problems.
  • To comply with applicable legal obligations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

  • Essential cookies: Required for basic website functionality such as login, shopping cart, and checkout.
  • Analytics cookies: Help us understand how visitors use our site so we can improve performance and content.
  • Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness (only with your consent).

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect website functionality.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Shipping carriers: To facilitate delivery of your orders (e.g., FedEx, DHL, EMS, Korea Post).
  • Payment processors: To securely process your payments (e.g., PayPal, Stripe). We do not store your full credit card details on our servers.
  • Customs authorities: When required by law for international shipments, we may provide necessary customs documentation including recipient name, address, and shipment contents.
  • Third-party service providers: Who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
  • Legal compliance: When required by law, regulation, legal process, or government request.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers.
  • Encrypted storage and processing of payment information through PCI-compliant payment providers.
  • Restricted access to personal information on a need-to-know basis among our staff.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • Order and transaction records: Retained for a minimum of 5 years to comply with tax and commercial law obligations.
  • Account information: Retained for the duration of your account and for a reasonable period thereafter.
  • Customer support communications: Retained for up to 3 years after resolution.

When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
  • Data portability: Request your data in a commonly used, machine-readable format.
  • Withdraw consent: Where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at support@kzonestudio.com. We will respond within 30 days.

9. Children's Privacy

Our website is accessible to users of all ages. However, we do not knowingly collect personal information from children under the age of 13 without parental or guardian consent. If you are under 13, please do not submit any personal information without the involvement of a parent or guardian.

Access to adult-only content (e.g., mature-rated comics or media) requires age verification confirming the user is at least 18 years old.

If we become aware that we have inadvertently collected personal information from a child under 13 without proper consent, we will take steps to delete that information promptly. If you believe we may have collected such information, please contact us immediately.

10. International Data Transfers

As K-ZONE STUDIO operates from South Korea and serves international customers, your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to South Korea and other countries as necessary to provide our services.

We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy regardless of where it is processed.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit through links on our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. Any updates will be posted on this page. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised Privacy Policy.

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Korea. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Korea.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@kzonestudio.com
Business Hours: 9:00 AM – 5:00 PM KST (Excluding Sundays & Holidays)

© 2026 K-ZONE STUDIO. All Rights Reserved.