Shipping Policy
In K-ZONE STUDIO warehouse, we check the order and stock and measures its weight, your order is shipped out to your country within 1-2 business days.
Tracking details will be available once international shipping begins.
Shipping period depend on the chosen shipping method and your location.
Below are estimated shipping times for each method.
Upon arrival in your country, the shipment may get held at customs. In this case, a delay in delivery could occur.
Standard Shipping
- Shipping cost is calculated by a product's weight up to 2kg when you checkout.
- The tracking number is provided. Check the tracking information.
- Usually it takes 14~18 days but it could take up to more than 20 days due to COVID-19 situation in now.
EMS Shipping (Express mail service by Korea Post)
- Shipping cost is calculated by a product's weight up to 30kg when you checkout.
- The tracking number is provided. Check the tracking information.
- Usually it takes 5~9 days but it could take up to more than 18 days due to COVID-19 situation in now
Express Shipping (Air Parcel)
- Shipping cost is calculated by a product's weight up to 30kg when you checkout.
- The tracking number is provided. Check the tracking information.
- Usually it takes 2~4 days but it could take up to more than 5 days due to COVID-19 situation in now.
Important Notice
- Some of items may be rejected to deliver by carrier to shipping P.O Box, APO, FPO, and DPO may be not possible.
- We highly recommend customers purchase up to US$300 or less including shipping cost, to avoid customs issue.
- The customer will be responsible for any customs tax, import duties, goods and services tax (GST), value added tax (VAT), or any similar customs-related fees, not K-ZONE STUDIO
- Shipping charges, taxes, and other country's fees are non-refundable.
COVID-19 Notification
Due to the COVID-19 issue, there may be longer than usual delays with some of orders. We truly apologize for the inconvenience caused, but trust everyone will understand that we are all facing an unprecedented situation.